Job Opportunity Creation and Development Department
Driving employment opportunities, entrepreneurship, and sustainable livelihoods
Job opportunity creation and enterprises development directorate
Services Provided
- Job matching and placement services
- Career counseling and guidance
- Job fair organization
- Youth employment programs
- Employment database management
Requirements from Customers
- Completed application form (from bureau)
- CV/Resume and cover letter
- Educational credentials (certified copies)
- Work experience certificates (if any)
- National ID or Kebele ID card
Small manufacturing development directorate
Services Provided
- Business plan development training
- Startup mentorship and coaching
- Access to micro-finance linkages
- Business registration assistance
- Entrepreneurship bootcamps
Requirements from Customers
- Business idea summary (1 page)
- Personal identification document
- Training enrollment form
- Proof of residence
- Group/cooperative registration (if applicable)
Enterprises capacity building directorate
Services Provided
- Business plan development training
- Startup mentorship and coaching
- Access to micro-finance linkages
- Business registration assistance
- Entrepreneurship bootcamps
Requirements from Customers
- Business idea summary (1 page)
- Personal identification document
- Training enrollment form
- Proof of residence
- Group/cooperative registration (if applicable)
Enterprises establishment and one stop shop expansion directorate
Services Provided
- Targeted job placement for women and youth
- Gender-responsive employment programs
- Apprenticeship opportunities
- Soft skills and leadership training
- Women entrepreneurship networks
Requirements from Customers
- Age verification (youth: 18-35 years)
- Women applicants: any supportive documents
- Training registration form
- Educational background summary
- Letter of motivation
TVET Department
Technical and Vocational Education and Training for a skilled workforce
TVET Quality Assurance Directorate
Services Provided
- TVET institution licensing and accreditation
- Curriculum review and approval
- Trainer certification and capacity building
- Assessment and examination coordination
- Quality audit and inspection
Requirements from Customers
- Institution registration application
- Facility and infrastructure assessment
- Qualified trainer profiles
- Curriculum documents
- Legal business license
TVET Program Coordination Directorate
Services Provided
- TVET enrollment and student placement
- Short-term skill training programs
- Industry linkage and apprenticeship coordination
- TVET scholarship management
- Graduate tracking and alumni services
Requirements from Customers
- Student enrollment form
- Educational certificate (Grade 10 or 12)
- Birth certificate or ID
- Medical fitness certificate (for technical programs)
- Sponsorship letter (if applicable)
Labor Department
Ensuring labor rights, workplace safety, and harmonious industrial relations
Labor Inspection & Compliance Directorate
Services Provided
- Workplace safety inspections
- Labor law enforcement and compliance checks
- Occupational health and safety training
- Employer registration and licensing
- Investigation of labor violations
Requirements from Customers
- Employer: Business registration certificate
- Employee: Employment contract copy
- Complaint: Written statement of grievance
- Witness statements (if applicable)
- Workplace address and details
Labor Relations & Dispute Resolution Directorate
Services Provided
- Mediation and conciliation services
- Collective bargaining support
- Labor dispute adjudication
- Trade union registration and oversight
- Employment termination reviews
Requirements from Customers
- Formal dispute application letter
- Supporting evidence (contracts, correspondence)
- Parties involved identification
- Witness list and statements
- Previous attempts to resolve (if any)
Administration and Finance Department
Supporting bureau operations with efficient administration and financial management
Human Resource Administration Directorate
Services Provided
- Employee recruitment and onboarding
- Staff training and development
- Payroll and benefits management
- Performance evaluation
- HR policy implementation
Requirements from Customers
- Job application and CV
- Educational and professional credentials
- Work experience certificates
- Identification documents
- Completed employment forms
Finance & Budget Management Directorate
Services Provided
- Budget planning and execution
- Procurement and tender management
- Financial reporting and auditing
- Revenue collection and accounting
- Grant and fund management
Requirements from Customers
- Service payment receipts
- Tender application documents
- Invoice and proforma details
- Vendor registration certificate
- Tax clearance certificate
Procurement & Property Management Directorate
Services Provided
- Goods and services procurement
- Asset registration and tracking
- Supply chain management
- Vendor evaluation and contracting
- Property disposal and maintenance
Requirements from Customers
- Bid document submission
- Business license and tax ID
- Technical specifications of goods
- Vendor experience certificates
- Bank guarantee (if required)