Institutional Capacity Building & Quality Assurance Directorate
Ensuring Excellence Through Quality Standards and Institutional Development
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Our Professional Services
Each service includes specific eligibility requirements. Use the slider to explore all directorate offerings.
Institutional Audit & Assessment
REQUIREMENTS TO ACCESS
Audit Readiness Report
Self-assessment covering last 2 fiscal years, endorsed by internal audit committee.
Institutional Registration & Accreditation
Valid bureau registration certificate + current operational license.
Quality Assurance Certification
REQUIREMENTS TO ACCESS
Process Documentation & KPIs
SOPs + performance dashboard for last 12 months.
Quality Management System Manual
ISO-aligned QMS documentation + internal audit logs.
Capacity Building Workshops
REQUIREMENTS TO ACCESS
Staff Competency Assessment
TNA report and skill gap matrix signed by HR.
Institutional Commitment Letter
Official letter ensuring staff availability & post-training plan.
Digital Transformation & E-Governance
REQUIREMENTS TO ACCESS
IT Infrastructure Audit
Existing hardware/software inventory & network security assessment.
Digital Strategy Framework
2-year digital roadmap endorsed by top management.
Leadership & Strategic Planning
REQUIREMENTS TO ACCESS
Strategic Plan Document
Current strategic plan (min 3 pages) with defined goals.
Leadership Commitment Charter
Signed participation agreement from executive directors.
📋 General eligibility for all services
✔ Valid trade license renewed for current fiscal year | ✔ Tax clearance certificate (3 consecutive years) | ✔ Signed code of ethics & anti-corruption declaration.